Privacy Collection Statement
Simbl provides various mobile applications for individuals, companies and schools (each, a Simbl App or together, the Simbl Apps) and associated services where users are able to scan barcodes or QR codes on products with recyclable packaging to obtain recycling information and redeem recycling rewards (Simbl Services). In providing the Simbl Services, we collect and handle personal information, including personal information regarding the users that have access to the Simbl App.
The types of information we collect may include identifying information (such as your name), contact information (such as your email address, phone number or residential address), transaction details (including your recycling habits such as the types of products you recycle and where you recycle them) and information about any company, school or organisation that you are an employee, representative or member (including your role at such company, school or organisation).
We generally collect personal information about you directly from you. However, we may collect personal information about you from third parties in some circumstances, for example from an individual or organisation creating an account on your behalf or from our third party identity verification service providers where we need to verify your identity. We may collect information from social media posts where you have posted to our accounts, followed our accounts or tagged or referred to us in a post.
We may disclose the personal information we collect to our related or affiliated entities, the service providers (including our third party merchant/payment service providers or technology service providers) who help us supply our Simbl Apps or Simbl Services, our recycling partners whose products you scan and our third party identity verification service providers. Where we disclose information to our recycling partners, this will be generally limited to the GPS location of where your bins and phone is located when recycling relevant products, and we will use reasonable endeavours to de-identify any other personal information. Some of the parties that we disclose your personal information to may be located outside Australia.
If you do not provide the personal information requested by us or provide incomplete or inaccurate information, we may be limited in how we can interact with you and may not be able to provide you with access to or use of the Simbl Services.
If you have any queries or concerns about privacy related matters, you can contact us using any of the below contact details:
Email: [email protected]